Who We Are

Individual Entrepreneur ANASTASIIA VITALIIVNA KHAVANOVA

Our website address: https://www.yourpostcard.shop/

Comments

When visitors leave comments on the site, we collect the data displayed in the comments form, as well as the IP addresses of visitors and the user agent string of their browser to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media Files

If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the site.

Cookies

If you leave a comment on our site, you may enable the saving of your name, email address, and website in cookies. This is for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will be stored for 1 year.

If you have an account on the site and you log in, we will set a temporary cookie to determine if your browser supports cookies. This cookie does not contain any personal information and is deleted when you close your browser.

When you log in, we will also set several cookies to store information about your login and screen settings. Login cookies are stored for 2 days, while screen setting cookies are stored for 1 year. If you select “Remember Me,” your login will be retained for 2 weeks. If you log out of your account, the login cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your web browser. This cookie does not contain personal data and simply indicates the ID of the article you just edited. Its validity period expires after 1 day.

Embedded Content from Other Websites

Articles on this site may contain embedded content (e.g., videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the user had visited the other site.

These sites may collect data about you, use cookies, employ third-party tracking embedded applications, and monitor your interaction with this embedded content. In particular, they can track your interactions with the embedded content if you have an account and are logged into that site.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the email notification about the reset.

How Long We Keep Your Data

If you leave a comment, it and its metadata are retained indefinitely. This allows us to automatically recognize and approve subsequent comments instead of keeping them in a moderation queue.

For users who register on our site (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal data at any time (except for the fact that they cannot change their username). Site administrators can also view and edit this information.

What Rights You Have Regarding Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

How to Order Beer and Merchandise?

You can do this on our website in the appropriate sections.

Where Do We Deliver?

Delivery is available throughout Ukraine. We ship from Kyiv using “Nova Poshta.” Currently, we do not ship beer abroad.

How Much Does Delivery Cost?

The cost of delivery is calculated according to “Nova Poshta” rates.

Is There a Minimum Order Amount?

The minimum order amount is 20 EUR.

When Will the Order Be Shipped and How Long Should I Wait for Delivery?

Orders are processed and shipped from Monday to Friday, excluding public holidays.

The delivery time depends on your location. You can view the estimated delivery time in the delivery, payment and returns section.

Is there a pickup service?

No.

How Can I Make a Payment?

You can pay for your order using any convenient method:
Cashless payment on the website via Wayforpay – Visa / MasterCard / Google Pay / Apple Pay.

Can I Return or Exchange the Purchased Item?

Customer claims for returns are only accepted in the case of poor product quality.

IMPORTANT!

Claims regarding the integrity of the product packaging and the product itself must be reported to the carrier upon receipt.

If the product purchased from our store does not suit you for any reason, you can always exchange or return it within 14 days from the date of purchase or receipt of the order, provided that:

– the product has not been used;
– the appearance, completeness, and integrity of the packaging are preserved;
– if the appearance of the product is lost, it cannot be returned;
– the return shipping costs are covered by the Seller.

For any questions regarding the return of your order, please send us an email at yourpostcard.shop@gmail.com or call us at +380 97 739 9157. Our manager will contact you to resolve the situation.

Refunds will be processed within 7 days from the date of receiving the return, in accordance with the Law of Ukraine “On Consumer Rights Protection.”

Didn’t find the answer to your question?

Write us an email – yourpostcard.shop@gmail.com or send a message to our Instagram page.